o1.1526371534.794.jpg

ORDER PROCESS

We want your experience with Oakmont to be smooth, and for you to enjoy the process of ordering doors and windows from us. That’s why we have created an order process so you can keep track of where your project is at and what to expect next.

1.     When you decide to place your order with us, the first step is for us to start drawing your bespoke windows and doors in AutoCAD. This will allow you to get a feel for what your beautiful new doors and windows will look like and to check we have the specification you want. If anything needs changing on your drawings, just let us know, we can work with you to ensure the design is exactly how you imagined.


2.     Once you are happy with your drawings and they are correct, we will issue you a final set of construction issue drawings for you to approve for production. We will then get your windows and doors into production and it’s at this point your lead time begins.  


3.     When the factory has your order in their system, they will provide us with an estimated delivery date which we will forward onto you. It’s at this point you should book your chosen installer in so they know when to expect the arrival of your new windows and doors.


4.     In the week or so before your new windows and doors arrive on site, we will send you an invoice for the final balance on your products. Once this balance has been paid, we will coordinate the delivery of your products to you, ready to be installed on site.


5.     Once all of your windows and doors have been installed, why not show them off and send us some photos of the finished product. We love to know our customers are happy so any feedback or reviews on Google or Facebook are very much appreciated. We may even send you a bottle of champagne to say thank you!